Knowledge base

User Account (1)

Articles (4)

• How Do I Check My Balance?
• I Accidentally Recharged the Wrong Number. What Should I Do?
• How can I delete my account?

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Gift Card (1)

Articles (11)

• Can I Refund a Gift card?
• Do Gift Cards Expire?
• How Do I Check the Balance of My Gift Card?

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Mobile Top-up (1)

Articles (6)

• How to Redeem a Mobile Top-up Voucher?
• What is a Mobile Top-up?
• How Long Does it Take for Phone Credit to be Sent?

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General (1)

Articles (1)

• How Can I Unsubscribe From Your emails?

Payments (1)

Articles (15)

• Can I Get an Invoice for My Transaction?
• Can I Pay with Crypto Currency?
• Do you Offer Guest Check-out Service?

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Refund (1)

Articles (4)

• Are Gift Cards Refundable?
• I Bought a Gift Card for the Wrong Region. What Should I Do?
• Can I Cancel My Order?

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Verification and Security (1)

Articles (11)

• I Think I Have been Scammed. What Should I Do?
• I’m Seeing Charges I Didn't Authorize. What Should I Do?
• I Did Not Receive My Code. What Should I Do?

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