Once you’ve placed or processed your order with Send Credit, it’s not possible to cancel or refund it. This policy is in place to ensure the efficiency of order fulfilment and prevent any misuse or abuse.
Why Orders Cannot be Cancelled or Refunded?
Code sent through Send Credit is refundable because:
Digital Codes
We send unique digital codes that are generated at the time of purchase, ensuring the security and integrity of the transaction.
Rights of Withdrawal
Codes are typically sent within a specific time frame and are non-refundable due to their nature of being unique and instantly deliverable items.
Supplier Protection
In case, you’re certain that the code is incorrect, we require a formal confirmation from the supplier such as Netflix, Spotify, or PlayStation, acknowledging their error.
If there are any issues with the code, feel free to contact the customer support team at support@sendcredit.com.
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