Gift cards purchased through Send Credit are non-refundable. Once a gift card transaction is completed, it is considered final. We do not offer refunds, returns, or exchanges for gift card purchases.
Reasons
The non-refundable nature of gift cards is in line with industry standards and is implemented to prevent misuse, fraud, and other potential issues. Gift cards are treated as monetary equivalents, and once the value is transferred to the recipient, it cannot be reversed.
Considerations
Before purchasing a gift card, we recommend carefully reviewing the terms and conditions associated with the specific gift card type. Ensure that the intended recipient is aware of and understands the conditions of use.
Exceptions
In rare cases where there may be technical errors or issues with the gift card itself, customers are encouraged to contact our customer support team. We will investigate the matter and, if applicable, provide assistance to resolve any legitimate concerns.
Send Credit is dedicated to providing a secure and reliable platform for gift card transactions. While gift cards are not refundable, our team is here to address any exceptional cases or concerns you may have. We appreciate your understanding of our policy.
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