How Long Does it Take for Phone Credit to be Sent?

Modified on Mon, 15 Apr at 8:44 AM

Typically, it can take up to 15 minutes to for your credit to be sent to someone mobile number. However, you may experience a delay due to:

Network Provider Delay

Low network coverage at the time of confirmation may result in delays. Ensure that the receiver is in an area with sufficient network signal.

Phone Status

If the receiver's phone was switched off at the time of confirmation, it could cause a delay.

Contact Customer Support

In case the international mobile top-up is not received in 2 hours, contact the customer support team at support@sendcredit.com. Ensure you provider the following information:

Order ID
Date of Transaction
Phone Number

In case you need further information, feel free to contact the customer support team.