We understand how distressing it can be to fall victim to a scam, and we are committed to assisting you in resolving the situation. Here are steps to take if you suspect a scam:
Report to Authorities
Report the scam to the relevant authorities. This helps in investigating and preventing similar incidents. Provide them with any details you have about the scam.
Contact Your Bank/Credit Card Provider
Immediately get in touch with your bank or credit card provider to report the incident. They can guide you on the necessary steps to secure your account and potentially reverse any unauthorized transactions.
Change Your Passwords
As a precaution, change the passwords associated with your accounts, especially if you shared any login information during the scam.
Contact Send Credit Customer Service
Reach out to our customer service immediately. Include the following details in your communication:
- Order number
- Email address used for the order
- Screenshots of conversations or email exchanges with the person involved
- Proof of payment (bank statement, transaction screenshots)
Your cooperation in reporting the scam is crucial for our ongoing efforts to enhance security measures and protect our customers. We take these matters seriously and will work diligently to address the situation.
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