How to Redeem a Mobile Top-up Voucher?

Modified on Mon, 15 Apr at 9:48 AM

If you send a mobile top-up to loved ones with Send credit, the top-up amount is either automatically added to their account. However, in certain cases a sender might receive a code which has be redeem by receiver. There are various popular ways to redeem a mobile top-up and the specific process depends on your mobile operator.

Here are some common methods to receiver a mobile top-up voucher code:

A. Using a Mobile App

Download and install your mobile operator's official app from the app store on your device.
Log in to your account or create one if you don't already have one.
Navigate to the app's "Top-up" or "Recharge" menu.
Enter the voucher code with care.
To confirm the redemption, follow the on-screen instructions.

B. Using the USSD Code

Enter the USSD code issued by your mobile operator. This code can be found in your operator's manual or on their website.
Follow the on-screen instructions displayed by the USSD menu.
Insert the voucher here and ensure its accuracy.
Confirm the redemption code once you have inserted it.

C. Main Website

Using the web browser on your device, go to the official website of your cell operator.
Log in to your account or, if necessary, create one.
In your account dashboard, look for the "Recharge" or "Top-up" area.
Enter the voucher code precisely.
To complete the redemption process, follow the on-screen instructions.

You can quickly and safely redeem a mobile top-up coupon by following these steps and recommended practises, ensuring your prepaid mobile phone remains operational and ready for use.

To learn more about mobile top-up vouchers and how to redeem them, feel free to contact the customer support.