My Code Doesn’t Work?

Modified on Wed, 1 May at 10:51 AM

If your gift card code isn't working, try these steps: 

Check Redemption Instructions: Review the instructions at purchase and in your order receipt. 

  • Enter Code Correctly  

Double-check the code entry, especially for online redemption. 

  • Verify Gift Card Country 

Ensure you're redeeming the card in the correct country, as indicated by the card's associated flag. 

  • Contact Us 

Reach out directly to Send Credit support for assistance with any unexpected errors. 

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