Why has my payment provider declined the transaction?

Modified on Wed, 1 May at 8:40 AM

Your payment provider may decline a transaction for various reasons specific to their policies and security protocols.  

  • This decision is made independently by your payment provider, who is best equipped to provide detailed information about why the transaction was refused.  
  • It's important to note that no funds have been deducted from your bank account due to this unsuccessful transaction. 
  • To resolve the issue and proceed with your purchase, we recommend contacting your payment provider directly to clarify the declined transaction. They can provide insights into the specific reason and offer guidance on proceeding 
  • Alternatively, you may consider using a different payment method to complete your transaction successfully.

If you have any further questions or require assistance, please feel free to contact our customer support team for personalized help and support. We're here to ensure a smooth and hassle-free shopping experience for you. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article