I Was Charged More than Expected. What Should I Do?

Modified on Mon, 15 Apr at 10:13 AM

We understand the importance of accurate billing and apologize for any inconvenience you may have experienced. To address the issue of being charged more than expected, we recommend taking the following steps:

Verify Your Bank Statement

  • Please review the transactions detailed associated with your debit or credit card. Ensure that the charged amount aligns with your transaction details.

Automatic Resolution

  • Our system is designed to automatically recognize and rectify overcharges, returning the excess funds to your account. Please allow some time for this process to take effect.

Contact Customer Service

  • If the issue persists and has not been resolved automatically, we encourage you to reach out to our customer support team. They are dedicated to assisting you promptly and ensuring a satisfactory resolution to the matter.

Feel free to provide any relevant transaction details when contacting customer support for a faster and more accurate resolution.

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