If your phone credit top-up was unsuccessful, please follow these steps:
1. Double-check the information provided during ordering:
- Ensure the phone number entered is still active.
- Confirm that it is a prepaid number.
2. Verify that you selected the correct phone provider
- If all information is correct and the top-up fails, please get in touch with us directly.
- We will investigate the issue and ensure your phone credit/data can be used immediately.
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